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Customer services
How we help
24/7 Global support
We're available around the clock to support you with all types of meeting and event enquiries; from large, specific requests to last-minute event changes. Whether you're facing a sudden issue with a venue, need assistance with booking, or require critical details in an emergent situation, we ensure you have the help you need. Our global coverage means you can trust us to manage your meetings and events seamlessly, wherever they take place.
Account management and consultancy
We provide tailored advice and guidance to ensure your meetings and events meet your company’s objectives and expectations. Our team helps you stay on track by assisting you with venue sourcing, event planning, financial advice, and data analysis. Our personalized consultancy is designed to ensure that every aspect of your meeting, from strategy to execution, achieves greater value and provides you with peace of mind throughout the process.
Technical expertise for seamless integrations
Our platform’s full capabilities are maximized when integrated with your existing systems. We offer expert support for all aspects of platform integration, from onboarding to global implementation. Our team ensures that all data is seamlessly synced with your systems, offering customized solutions to fit your needs. Whether you require Single Sign-On (SSO), Process Orchestration (PO), System Applications and Products (SAP) or local integrations, need help with additional data, or system setup, our technical experts are here to ensure a smooth transition with continuous support for your team.