Q&A Meeting, event and group

Find here the most frequently asked questions.

• Until when can I cancel my booking?
• How long is my historical data saved?
• What if a venue offers availability to our company directly but not via Meetingselect?
• How do I know when my options expire?
• I have an urgent request, what can I do?
• I would like to book a venue which I cannot find on the platform, what can I do?
• When does my request become a definite booking?
• Where can I find my request/reservations number (RFP ID)?
• I have a complaint, what now?
• How do I register to the platform?
• Can I be in touch with venues directly?
• I have a new email address, what now?
• I forgot my password, what do I do?