FAQ Hotel accommodation

Frequently asked questions regarding hotel stays

• At check-out you are asked to pay yourself. Payment is provided by Meetingselect, right?
• Check hotel availability
• Why is the hotel I am looking for not available?
• Can I also book non-refundable rates?
• Are there any additional fees I should consider?
• Where can I find the hotel confirmation number?
• Why do I have to cancel the booking and rebook in case of a change ( less or different number of nights)?
• Can I filter and/or sort in the search results?
• How do cancellation and change conditions affect the price?
• Why can it take a while for rates to appear?
• What is the difference between the 'book now' and 'request quote' options?
• Why are pictures of meeting rooms shown instead of the hotel/rooms?
• Information about the hotel
• Why can prices vary on different booking platforms?