Step by step explanation about urgent requests.
Do you have an urgent request? Urgent = within 7 days arrival.
You submit your request as usual in the online platform. You will receive an answer within 4 hours and you will receive the proposal from the requested venue.
We recommend that you always select multiple backup venues, when making an urgent request so that you have multiple choices in case of no availability.
If the venue has no availability, you will receive a notification within 4 hours at the latest, after which you can send the request to another venue.
Please always mention in your request in case it is urgent and contact our Reservation Department by phone, so our team will be extra alert.