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Cancel confirmed booking

Step by step guide to cancel your confirmed booking.

If you want to cancel a booking (and the request is a definite booking), go to “Confirmed bookings” under the 'My request' menu. 

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Select the relevant booking and click on 'Cancel booking'. As a check there will be a screen where you agree to cancel the meeting. Then you can indicate a reason why the meeting will be cancelled. This message is then sent to the booked venue.

Consider the applicable terms and conditions and possible cancellation costs. If cancellation charges apply, the venue will confirm this via the platform.

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If the request is part of a series of bookings, you can specify which booking should be canceled for each request.

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